On 23–26 July 2018, the 9th International Research Symposium in Service Management (IRSSM-9) was held at the Faculty of Economics of the University of Ljubljana. The event was dedicated to the “Service Imperatives in the New Economy: Towards Convergence of Functional and Experiential Services.”
During the symposium, scientists and practitioners presented conceptual developments, the results of empirical studies and case studies that allow to understand the socio-cultural, economic and technological implications for the sector of services.
The composition of the organizing committee included Prof. Dr. Tomaž Kolar (Chairman), Assoc. Prof. Dr. Barbara Culiberg and Master of Business Sciences Urša Švegl.
To read more about the conference,.